Return Policy

At Mini Max Power, we want you to be completely satisfied with your purchase. If you encounter an issue, we’ll work with you to find the best solution.

Important: Returns are accepted only for product quality issues. We do not accept returns for subjective reasons, such as personal preference or change of mind.

1. Eligibility for Returns

• Items must be unused, in their original condition, and include all original packaging.
• Return requests must be submitted within 14 days of delivery.
• Proof of purchase is required.

2. Non-Returnable Items

• Custom or special-order items.
• Products damaged due to misuse or improper handling after delivery.

3. Return Process

• Contact our support team at contact@minimaxpower.com with your order details and reason for the return.
• Our team will review your request and issue a return authorization if eligible.
• Return shipping instructions will be provided once the return is approved.

4. Refunds

• Approved returns will be inspected upon arrival.
• Refunds will be processed to your original payment method within 7–10 business days after inspection.
• Original shipping costs are non-refundable.

5. Damaged or Defective Items